First and foremost, do not import purchased, rented or other third-party lists. Doing so violates our Terms and Conditions and may result in termination of your account without refund.
You may import up to 10,000 new addresses in a 24-hour time period. You must send a campaign to these list members before importing another batch. To import members, go to ‘List’ in the top menu and then ‘Add Members.’ Here, you'll see the option to ‘Import Members.’
If you plan on uploading a file, follow these instructions.
We do offer a custom import service (typically $100). We can import lists that are larger than 10,000 addresses, but do so in ever increasing steps. For example we can do 10,000 one day, 15,000 the next day, etc. You would still need to send a campaign out after each batch has been imported. If you have many list categories, you may need to have us do a custom import. Contact us for instructions on submitting your file.
Imports and other custom work are done during normal business hours and have a 1 business day turnaround. If you have any questions please email our support team at firstname.lastname@example.org.